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Premier Training Customer Care Charter
  • We deliver training of the highest quality
  • Our courses are packed with information to meet the course objectives and in turn, your learning needs
  • Our courses are designed to match the experience and background of our clients
  • Your needs and sometimes your anxieties are our number one priority
  • OUR COMPANY MISSION IS TO BE THE BEST AND FOREMOST TRAINING PROVIDER IN THE COUNTRY, PROMOTING OUR OWN REPUTATION, WHILST EXCEEDING OUR CUSTOMER'S EXPECTATIONS
Terms and Conditions
Your use of the website is governed by the following terms.
• Full joining instructions will be sent out to delegates approximately two weeks prior to the commencement of the course or as soon as is practical.
• Premier Training reserves the right to make any necessary changes to the course including changes in legislation.
• Any refunds given by Premier Training must be made to the same card from which the original payment was taken.
• Cancellations received more than 10 working days to the commencement of the course may join an alternative date (space dependent) and their fees transferred to that date.
• Cancellations received less than 10 working days to the commencement of the course will incur forfeiture of 50% of full day fee
• In the unlikely event of the course being cancelled by Premier Training, the client will be offered a mutually acceptable future date. Premier Training, however, will not be liable for any loss or expense incurred by the client arising from such a cancellation.
• Premier Training accepts no liability for loss or damage to property or personal injury to persons attending the course.
Premier Training Privacy Policy
Your right to privacy is very important to Premier Training. When you choose to provide us with information about yourself, we recognise that you will trust us to act in a responsible manner. We will use the information to help provide you with the service and training you require. Premier Training may use this knowledge to send you information such as training course updates.
 
The individually recognised information you provide us with will be used by Premier Training to make your booking. Credit/debit card details are taken for real time payment and are not stored by Premier Training. We do not sell user information that it has collected over this website neither will it disclose any information about any individual user to entities outside Premier Training except to comply with applicable law or valid legal process.
 

Should you not want to participate in certain communications with Premier Training and wish to be removed from our mailing database, we will honour your request. Please send an e-mail to:

to request removal.
It is important to us that your experience of using this site is a positive one.
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